Walnut Creek / Sales
Sales Business Analyst
Developing innovative technologies to revolutionize the payments industry while helping customers transact in global marketplaces is not for the faint of heart. We have big goals and are looking for people to join our team who want to leave a legacy. Just as you are committing to do your best work, Tom our CEO, commits to making this the best place you’ve ever worked. It’s a partnership from the very beginning. If you are looking to step outside your comfort zone, learn new things, apply your skills, collaborate with brilliant people and have fun along the way, then you might be our next Yapster! We promise to provide you with an amazing journey along your career. At Yapstone, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees. Yapstone is proud to be an equal opportunity workplace.
We are seeking a highly motivated, driven, and passionate Sales Business Analyst with payments or e-commerce experience to join our Sales Operations team in our Walnut Creek, CA office. As a Sales Business Analyst, the ideal candidate will possess a passion for Sales data, attention to detail, strong communication skills and a bold entrepreneurial streak. The Sales Business Analyst will be a key member of the YapStone Field Operations team responsible for creating and executing Sales KPI, reporting and dashboards. The ideal candidate will be analytical, process oriented, energetic, and enjoy working in a high growth, data and operationally driven environment. He or she should have a strong business understanding, good verbal and written communication skills and top-notch Excel and data manipulation skills as well as strong attention to detail.
Design and develop key analytics dashboards and reporting capabilities for executives and management teams
Lead the Sales and Marketing team in the identification, development and execution of Sales analytics metrics and KPIs
Provide ad hoc analysis and insights to sales management as well as regular reporting cadence to all of Sales and Marketing
Responsible for generating insights from various Sales analytic tools, as well as creating and analyzing reports and dashboards in Salesforce.com
Develop and maintain reports and dashboards to provide detailed tracking of Marketing programs across various channels as well as measure, monitor, and optimize the funnel from inquiry to MQL to SQL to closed opportunity; proactively communicate insights and results out to key stakeholders in the organization
Collaborate extensively with both Marketing and Sales teams
Responsible for data integrity, data acquisition, cleanliness, normalization and completeness
Manage complex projects, collaborating with cross-functional teams and external partners
Passion for and experience in Sales or Marketing
5-8 years of analytics experience, preferably at a fast-paced start-up
Experience extracting insights from data
Experience with CRM systems like Salesforce.com required
Experience with Snowflake and Looker a plus
BA / BS degree required
Self-motivated, “can-do” attitude with strong work ethic; no project too big or too small
Ability to think creatively, problem-solve and keep the ball moving forward
Excellent organization, communication and writing skills – attention to detail is a must
Hands-on, results-driven, with a bias towards action and a strong track record of success
Strong project management skills and the ability to juggle multiple projects
Demonstrated ability to build and maintain cross-functional relationships and work collaboratively in a team environment
Self-starter, who needs little hand-holding and can get up to speed quickly
- We offer comprehensive health, dental, and vision wellness plans for you and your family with low employee premiums.
- You work hard every day to build the future of our company, so we’ll help you build your future with a 401(k) plan that features employer match.
- We encourage and support our teams to take time off to recharge and reboot because changing how the world pays is no easy task.
- We care about the community where we work. Through YapCares, you get 8 hours of paid volunteer time off each year to make a difference.
- Enjoy food, fun and camaraderie with breakfasts, dinners, snacks, social hours and events.
- A great location in the Easy Bay that is a reverse commute for many Yapsters, and we’re right across the street from BART.