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Sales Business Analyst

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Developing innovative technologies to revolutionize the payments industry while helping customers transact in global marketplaces is not for the faint of heart. We have big goals and are looking for people to join our team who want to leave a legacy. Just as you are committing to do your best work, Tom our CEO, commits to making this the best place you’ve ever worked. It’s a partnership from the very beginning. If you are looking to step outside your comfort zone, learn new things, apply your skills, collaborate with brilliant people and have fun along the way, then you might be our next Yapster! We promise to provide you with an amazing journey along your career. At Yapstone, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees. Yapstone is proud to be an equal opportunity workplace.


We are seeking a highly motivated, driven, and passionate Sales Business Analyst with payments or e-commerce experience to join our Sales Operations team in our Walnut Creek, CA office. As a Sales Business Analyst, the ideal candidate will possess a passion for Sales data, attention to detail, strong communication skills and a bold entrepreneurial streak. The Sales Business Analyst will be a key member of the YapStone Field Operations team responsible for creating and executing Sales KPI, reporting and dashboards. The ideal candidate will be analytical, process oriented, energetic, and enjoy working in a high growth, data and operationally driven environment. He or she should have a strong business understanding, good verbal and written communication skills and top-notch Excel and data manipulation skills as well as strong attention to detail.


Primary Responsibilities

  • Acts as the Business Intelligence Analyst for Sales and advocates on behalf of Sales by ensuring Sales’ business requirements are met

  • Utilizing SQL, analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers

  • Build queries, business logic, reports and dashboards in Snowflake and Looker

  • Support the Sales and Marketing team in the development and execution of Sales analytics and KPIs

  • Provide ad hoc analysis and insights to sales management as well as regular reporting cadence to all of Sales and Marketing

  • Run reports and dashboards in Salesforce.com

  • Develop and maintain reports and dashboards to provide detailed tracking of Marketing programs across various channels as well as measure, monitor, and optimize the funnel from inquiry to MQL to SQL to closed opportunity; proactively communicate insights and results out to key stakeholders in the organization.

  • Collaborate cross-functionally with Marketing, Product, Engineering, Risk, and Finance teams

  • Responsible for data integrity, data acquisition, cleanliness, normalization and completeness

  • Manage complex projects, collaborating with cross-functional teams and external partners

Primary Responsibilities

  • Acts as the Business Intelligence Analyst for Sales and advocates on behalf of Sales by ensuring Sales’ business requirements are met

  • Utilizing SQL, analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers

  • Build queries, business logic, reports and dashboards in Snowflake and Looker

  • Support the Sales and Marketing team in the development and execution of Sales analytics and KPIs

  • Provide ad hoc analysis and insights to sales management as well as regular reporting cadence to all of Sales and Marketing

  • Run reports and dashboards in Salesforce.com

  • Develop and maintain reports and dashboards to provide detailed tracking of Marketing programs across various channels as well as measure, monitor, and optimize the funnel from inquiry to MQL to SQL to closed opportunity; proactively communicate insights and results out to key stakeholders in the organization.

  • Collaborate cross-functionally with Marketing, Product, Engineering, Risk, and Finance teams

  • Responsible for data integrity, data acquisition, cleanliness, normalization and completeness

  • Manage complex projects, collaborating with cross-functional teams and external partners

Requirements

  • BA / BS degree required

  • 5-8 years of analytics experience, preferably at a fast-paced start-up

  • Passion for and experience in Sales or Marketing

  • Highly technical and intermediate level SQL required

  • Experience with CRM systems like Salesforce.com required

  • Experience with Snowflake, Python and Looker a plus

  • Ability to create dashboards and visualization with software preferred

  • Enjoys extracting insights from data

  • Self-motivated, “can-do” attitude with strong work ethic; no project too big or too small

  • Ability to think creatively, problem-solve and keep the ball moving forward

  • Excellent organization, communication and writing skills – attention to detail is a must

  • Hands-on, results-driven, with a bias towards action and a strong track record of success

  • Demonstrated ability to build and maintain cross-functional relationships and work collaboratively in a team environment

Requirements

  • BA / BS degree required

  • 5-8 years of analytics experience, preferably at a fast-paced start-up

  • Passion for and experience in Sales or Marketing

  • Highly technical and intermediate level SQL required

  • Experience with CRM systems like Salesforce.com required

  • Experience with Snowflake, Python and Looker a plus

  • Ability to create dashboards and visualization with software preferred

  • Enjoys extracting insights from data

  • Self-motivated, “can-do” attitude with strong work ethic; no project too big or too small

  • Ability to think creatively, problem-solve and keep the ball moving forward

  • Excellent organization, communication and writing skills – attention to detail is a must

  • Hands-on, results-driven, with a bias towards action and a strong track record of success

  • Demonstrated ability to build and maintain cross-functional relationships and work collaboratively in a team environment

Apply Now

Our Benefits

  • We offer comprehensive health, dental, and vision wellness plans for you and your family with low employee premiums.
  • You work hard every day to build the future of our company, so we’ll help you build your future with a 401(k) plan that features employer match.
  • We encourage and support our teams to take time off to recharge and reboot because changing how the world pays is no easy task.
  • We care about the community where we work. Through YapCares, you get 8 hours of paid volunteer time off each year to make a difference.
  • Enjoy food, fun and camaraderie with breakfasts, dinners, snacks, social hours and events.
  • A great location in the Easy Bay that is a reverse commute for many Yapsters, and we’re right across the street from BART.