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Online Risk Fraud Analyst

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Developing innovative technologies to revolutionize the payments industry while helping customers transact in global marketplaces is not for the faint of heart. We have big goals and are looking for people to join our team who want to leave a legacy. Just as you are committing to do your best work, Tom our CEO, commits to making this the best place you’ve ever worked. It’s a partnership from the very beginning. If you are looking to step outside your comfort zone, learn new things, apply your skills, collaborate with brilliant people and have fun along the way, then you might be our next Yapster! We promise to provide you with an amazing journey along your career. At Yapstone, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees. Yapstone is proud to be an equal opportunity workplace.


The Online Risk Fraud Analyst will have responsibility across online fraud strategy, KYC & customer verification, fraud operations, payment strategy, bank relationships, and payment operations. This position requires a person who can roll up their sleeves and make things happen. One of the key responsibilities within the position is to identify and escalate any suspicious fraudulent behaviours within transactional activity to Senior Management.


Primary Responsibilities

  • Review transactions for potential fraudulent activity

  • Review and analyse various notifications and escalations to identify fraud fraudulent transactions

  • Conduct link analysis to eliminate additional exposure

  • Summarize key findings, and recommend anti-fraud processes and system enhancements.

  • Collaborate with cross-functional groups such as Compliance and Analytics, Customer Support and Product Management to enhance tools, system functionalities, and fraud detection methods.

  • Educate colleagues across various functions of the business and external parties on processes and procedures

  • Work with property managers, residents and travelers while investigating potential fraud issues via phone, e-mail, and fax in a thoughtful way

  • Complete assignments and work queues in an efficient, effective and timely fashion

Primary Responsibilities

  • Review transactions for potential fraudulent activity

  • Review and analyse various notifications and escalations to identify fraud fraudulent transactions

  • Conduct link analysis to eliminate additional exposure

  • Summarize key findings, and recommend anti-fraud processes and system enhancements.

  • Collaborate with cross-functional groups such as Compliance and Analytics, Customer Support and Product Management to enhance tools, system functionalities, and fraud detection methods.

  • Educate colleagues across various functions of the business and external parties on processes and procedures

  • Work with property managers, residents and travelers while investigating potential fraud issues via phone, e-mail, and fax in a thoughtful way

  • Complete assignments and work queues in an efficient, effective and timely fashion

Requirements

  • 1-3 years’ experience in e-commerce, payments or financial services in Fraud Management and or Trust and Safety

  • A minimum of 12 months’ experience in a Fraud Role.

  • Experienced in dealing with Merchant or Payer frauds including account take over, ID theft and collusion schemes.

  • Experienced in operational processes impacting Fraud (e.g. underwriting, customer service, recoveries)

  • Solid knowledge of Card Not Present (CNP) environment, ACH, ACH Returns and Credit Card Chargebacks

  • Experience interacting directly with customers in a call center or customer service environment

  • A keen eye for detail, accuracy and strong critical thinking skills with advanced judgment capability

  • Extensive multi-tasking and prioritization skills – needs to excel in fast paced environment with frequently changing priorities

  • Experienced in working with Microsoft Software Suite (MS Excel a must)

Requirements

  • 1-3 years’ experience in e-commerce, payments or financial services in Fraud Management and or Trust and Safety

  • A minimum of 12 months’ experience in a Fraud Role.

  • Experienced in dealing with Merchant or Payer frauds including account take over, ID theft and collusion schemes.

  • Experienced in operational processes impacting Fraud (e.g. underwriting, customer service, recoveries)

  • Solid knowledge of Card Not Present (CNP) environment, ACH, ACH Returns and Credit Card Chargebacks

  • Experience interacting directly with customers in a call center or customer service environment

  • A keen eye for detail, accuracy and strong critical thinking skills with advanced judgment capability

  • Extensive multi-tasking and prioritization skills – needs to excel in fast paced environment with frequently changing priorities

  • Experienced in working with Microsoft Software Suite (MS Excel a must)

Apply Now

Our Benefits

  • We offer competitive health plans for you and your family with low employee premiums.
  • You work hard every day to build the future of our company, so we’ll help you build your future with a pension plan that features employer match.
  • We encourage and support our teams to take time off to recharge and reboot because changing how the world pays is no easy task.
  • We care about the community where we work. Through YapCares, you get 8 hours of paid volunteer time off each year to make a difference.
  • Enjoy food, fun and camaraderie with breakfasts, social hours and events.
  • A great location in Drogheda that is a reverse commute for many Yapsters.